Support

How does translation work in Bukalemun?

When you send a message, Bukalemun automatically translates it into the language your contact has set in their profile. You always see both the original text and the translation in the chat, so nothing gets lost.

Can I control the tone of my translations?

Yes. In your profile settings (and per-conversation chat settings), you can choose a formal or informal register, and set gender agreement for languages like Spanish, French, and Portuguese where grammar depends on gender.

What languages does Bukalemun support?

Bukalemun currently supports English, Spanish, Portuguese, Italian, German, French, and Turkish, with more languages planned.

Why didn’t my message translate?

If a translation temporarily fails, you’ll see a warning icon next to the message with a Retry button. Tap it to try again. This is usually caused by a brief connectivity issue.

How do I add a contact?

Go to Contacts and search by email. If the person already has a Bukalemun account, you can add them directly. If not, you can send them an email invite in their language.

How do I cancel my Pro subscription?

Go to your Profile page and tap Cancel Subscription under your Pro membership details. Your subscription will remain active until the end of the current billing period.

Is my data private?

Yes. Messages are only visible to you and the person you’re chatting with. See our Privacy Policy for full details on how your data is handled.